Fans who want to attend the match in Kiev on tickets purchased in Kharkiv, the club specifically reserve seats in the Central sectors of the NSC Olympic.
The miner described the procedure of return of tickets for the match against the Lyon / shakhtar.of art the decision of the UEFA the match of the 6th round of the group stage of the Champions League Shakhtar – Lyon will take place in Kiev on NSK “Olympic”
FC Shakhtar brings you to all the fans sorry for the inconvenience due to the prevailing circumstances and informs about the procedure of return of tickets, according to a statement on the club’s official website.
1. A ticket purchased at the box offices of RSC “Metalist”. Refunds are granted only at the box office from 5 December. The cashier accepts the completed application and prepares a deed of grant funds. To download the form.
You must have a passport and a ticket (name must match), and payment card (if it the payment was made). The procedure is carried out only in person. To return a ticket for a relative or friend can not.
2. A ticket purchased at shakhtar.com or application Shakhtar Tickets. Refunds are granted at the offices of the RSC “Metalist”. Also, the fan can send the application to the address email@example.com after which it will contact the club staff. To download the form.
Funds will be returned to the card with which you made the payment and received within 14 days.
3. Ticket purchased on other websites or in a retail outlet. The return is the same place where there was a purchase. Return to the offices of the RSC “Metalist” is impossible.
4. The students ‘ club and school. To contact the coordinators who have purchased a ticket. Return to the box office impossible.
Offices of the RSC “Metalist” is open daily from 10:00 to 19:00.
Phone: 0 800 300 314 (Ukraine toll-free), +38 044 390 90 09.
Attention fans who previously purchased tickets and wish to attend the match in Kiev. Your tickets is valid! Especially for you, the club will reserve seats in the Central sectors of the NSC “Olympic”.
The owners of Champions League packages can get the money back for the match “Shakhtar” – “Lyon” in Kharkiv following the above procedure, or you can exchange them for a ticket to Kyiv (from December 7 at the box office No. 8 NSK “Olympic”).